This guide is based on experiences shared by members of our community and is intended as a practical starting point. Administrative procedures and eligibility requirements can change, so please confirm important matters with your municipality, university, or the relevant government office before taking action.
Getting Started
- Resident registration
- After moving into your new home, register your address at your local City Hall or Ward Office within 14 days. Bring your Residence Card and any other documents requested for your registration.
- My Number
- After registering your address, you will receive a My Number (Individual Number). You may need it for taxation, employment, social insurance, and other official procedures. Keep your My Number documents safe.
- National Health Insurance
- If you are not covered by another public health insurance scheme, you will generally need to enrol in National Health Insurance (国民健康保険). Registration is handled at your City Hall or Ward Office. Ask about the student premium reduction if applicable.
- National Pension
- People aged 20 or older living in Japan generally need to join the National Pension system. Students with limited income can apply for the Student Payment Special Exemption System (学生納付特例制度) through their City Hall, Ward Office, or Japan Pension Service office.
- Bank account
- A Japanese bank account is useful for receiving scholarships or salaries and paying bills. Japan Post Bank (ゆうちょ銀行) is a common option for international residents. Bring your Residence Card and check the bank’s current requirements before visiting.
- Mobile phone and SIM
- You can choose from major carriers and lower-cost providers such as IIJmio, Rakuten Mobile, and GTN Mobile. Compare data allowances, monthly fees, and contract terms. If you have just arrived and do not yet have a Japanese bank account or credit card, consider a prepaid SIM first.
Food
A few real, verified online stores that ship Indian, South Asian, and halal groceries across Japan — handy if you can't make it to a physical shop.
Travel
- ICOCA
- An ICOCA card can be used on many trains, subways, buses, and participating stores across the Kansai region. It is one of the easiest ways to handle everyday transport.
- Trains and subways
- Osaka has an extensive rail and subway network. Check the route and final destination carefully, as several different railway companies operate in the same areas.
- Bicycles
- A bicycle can be convenient for short trips and commuting. Make sure your bicycle is properly registered and follow local traffic rules.
- Walking
- Many neighbourhoods around universities and railway stations are highly walkable. Exploring your immediate area on foot is often the easiest way to find supermarkets, pharmacies, restaurants, and other useful services.
- Late-night travel
- Train and bus services generally become less frequent late at night and eventually stop. Check the last train before travelling, particularly when attending events in central Osaka.
Healthcare
- Finding a clinic
- For routine medical problems, a nearby clinic is usually a useful first point of contact. Your university may maintain a list of hospitals and clinics that are familiar with international students.
- Health insurance
- If you are enrolled in a public health insurance scheme, bring your insurance information when visiting a medical facility. The amount you pay at the clinic depends on your insurance coverage and the treatment you receive.
- Large hospitals
- Some large hospitals may recommend visiting a local clinic first or may charge additional fees when you visit without a referral. Check the hospital’s current requirements before going.
- Language support
- If you are not comfortable communicating in Japanese, look for clinics offering multilingual support or ask your university international office for recommendations.
- Emergency
- For a serious medical emergency, call 119. If you are unsure whether a situation requires emergency assistance, seek help rather than trying to manage a serious emergency alone.
Emergency
- Lost residence card
- If you lose your residence card, contact the appropriate authorities and follow the current replacement procedure. Keep a copy or photograph of your card somewhere secure to make the process easier.
- Lost wallet or belongings
- Contact the nearest police station or kōban and report lost property. Japanese police stations and kōban routinely handle lost-and-found reports.
- Police emergency
- Call 110 when you need emergency assistance from the police.
- Medical emergency
- Call 119 for an ambulance or fire emergency. Give your location as clearly as possible and follow the operator’s instructions.
- Housing problems
- For disputes with a landlord or property manager, keep copies of your contract and written communication. Your university international office or a local consultation service may be able to direct you to appropriate support.
- Immigration questions
- For questions about your residence status, work permission, or other immigration matters, use official Immigration Services Agency information or consult your university’s international student office.
- Ask the community
- If you are unsure where to start, ask the association. Someone in the community may have dealt with a similar situation and can help you identify the right office or service to contact.
Something missing? Tell us and we will add it.